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Frequently Asked Questions

Draft for review — business facts and legal terms below are placeholders until Asian Cosmetics provides approved copy.

Answers for the Asian Cosmetics United States storefront. Policies marked as pending are drafts until business details are confirmed.

  • Where do you ship?

    Asian Cosmetics is building a United States storefront. Shipping regions, carriers, and rates will be confirmed before checkout goes live. See Shipping for the current draft.

  • What currency do you use?

    All storefront prices display in U.S. dollars (USD). Amounts are stored in cents.

  • Can I check out and pay online today?

    Not yet. Cart and checkout UI are available for review, but live payment processing is intentionally disabled.

  • How do I track an order?

    Use Track order with your order number once fulfillment is connected. Tracking is not live against a carrier until that integration is enabled.

  • How do returns work?

    Return windows, restocking rules, and refund methods are not finalized. See Returns for the draft outline and required business decisions.

  • Are products authentic?

    Authenticity wording must be approved by Asian Cosmetics before it appears as a customer-facing guarantee. Do not treat any draft claim as final.